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  • DIVERSAROUND  BOOKING SUPPORT AND CANCELLATIONS  Cancellation Our cancellation policy applies to all bookings made using Dive...



    Our cancellation policy applies to all bookings made using DiversAround and is designed with simplicity and transparency in mind to afford maximum flexibility for you. Unless explicitly stated otherwise at the time of booking, all bookings (DiversAround down payment only) can be cancelled prior to the scheduled start date of the booking. The following refund policy applies to all bookings:

    Bookings that are cancelled:

    • From the date of making the booking and no later than 48 hours in advance of the scheduled start date of the DiversAround down payment booking only are refunded in full.

    If you wish to review, adjust or cancel your reservation, please refer to the confirmation email and follow the instructions therein.

     Service Providers may prohibit participation at their discretion based on lack of respect for marine park rules and regulations, lack of respect – or “handling” of any marine life, alcohol consumption between dives or not abiding by international safe diving rules. In this case neither the Service Provider nor the Company will refund you for the missed dives.


    Skin and scuba diving have inherent risks which may result in serious injury or death.

    Diving with compressed air involves certain inherent risks; decompression sickness, embolism or other hyperbaric injury can occur that require treatment in a recompression chamber. Open water diving trips which are necessary for training and for certification, may be conducted at a site that is remote, either by time or distance or both, from such recompression chambers.

    Skin and scuba diving are physically strenuous activities and you will be exerting yourself during the diving activities provided by a Service Provider. You must advise truthfully and fully the Service Provider of your medical history.

    By making a booking on DiversAround the Company assumes that you have had or will receive sufficient training in scuba diving and that you fully understand the risk of diving, of living and travelling on board a ship and the dangers arising from force of nature, and that you are prepared to assume such risk.


    Although most travel and activities, including to and at international destinations, is completed without incident, certain destinations may involve greater risk than others. Company urges travellers to investigate and review travel prohibitions, warnings, announcements and advisories issued by their home country and destination country governments prior to booking travel to international destinations.


     Further correspondence

    By completing a booking, you agree to receive an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have not opted out of this information) relevant to your reservation and destination, and  an email which we may send to you promptly after your stay or activity inviting you to complete our review form. Other than the email confirmation providing for the confirmation of the reservation, the review invitation and other emails for which you may have actively opted in, we shall not send you any further notices, emails or correspondence, unless you specifically agree otherwise.

     For any further assistance please contact us in our support  and we will get back to you in the next 48 hours   

  • The Handbook Manual "Store terms and Conditions for Users"  By registering with DiversAround you accept and agree to be bound by ...

    The Handbook Manual "Store terms and Conditions for Users"

     By registering with DiversAround you accept and agree to be bound by the following terms and conditions.


     DiversAround, having its office in Cairo, Egypt (39 street Roquae El Marif, Badran Island,Road El Farag,Cairo.), is prepared to display information about dive operators on its website and to facilitate the reservations of dives and packages at the participating diving operators. The diving operators will complete the registration process. Web users, guests and customers who visit the website DiversAround and review a diving operator may book a dive package offer.


     The agreement between you and DiversAround will come to force upon your request for registration with the registration system and may be terminated by either party at any time immediately upon written notice. Upon termination, you will honour all guaranteed reservations made prior to termination.


    Registration and service


    Registration and listing is free of charge. Upon registration, you will receive a confirmation e-mail. DiversAround com will provide you with information about the service and about editing the information you provided during registration.


    You agree that the DiversAround services are provided “as-is” and DiversAround cannot be responsible for the deletion, mis-delivery, timeliness or failure to store any information and/or user communications. DiversAround tries to keep the services bug-free and safe, but using it is at your own risk.


    DiversAround is a web-based service, which can be temporarily unavailable. DiversAround is authorized to shut down the system temporarily or limit its use without prior notice needed in order to perform reasonably urgent maintenance.


    Reservations – dives


    Web users who visit DiversAround have the possibility to review, compare and to book services dive operators offer. Bookings can be made with the online booking facility of DiversAround. Customers who book will immediately receive a booking confirmation via e-mail. You commit yourself to reply to the customer within 24 hrs.



    Booking – dives, hotel rooms/dive packages including accommodation/Live aboard trips


    Web users who visit DiversAround have the possibility to review, compare and to book services dive operators offer. Bookings can be made with the online booking facility of DiversAround. Customers who book immediately will receive a booking confirmation via e-mail. Dive operator commits to contact to the customer within 24 hrs.


    Web users who visit DiversAround have the possibility to book directly in the web. DiversAround will send a (online) booking confirmation to the operator and the customer. By doing this the customer agrees to your terms and conditions and cancellation policy.


    Collection: Full responsibility for collection of the total sum from the customers rests with the operator, provided that DiversAround shall at Company's request assist in such collection efforts.



    Commission and payment



    Once availability has been confirmed, refundable deposit including transaction fee for diving and diving-related activities is payable to DiversAround. This deposit will guarantee the customer reservation. This amount will be deducted from the package cost and balance will be payable directly to the Diving operator. Customer will be notified of any specific terms and conditions for payment by the Provider when your diving package is confirmed by them.

    Please Note: This deposit forms a part of your total cost.

    Please note that any cancellations must be notified directly to DiversAround  as stated in our cancellation policies, which will be sent to customer when the booking is confirmed.

    The Commission shall apply to all confirmed bookings solicited by DiversAround if that have been accepted by the operator. A confirmed booking is when the operator receives the final (full) payment prior to arrival or on arrival of the customer.




     All information provided by you (including but not limited to your associated facilities or services, rates and cancellation policy) must be complete, accurate and kept updated. Upon registration, your registration will be pending of approval until diving operator agrees with DiversAround terms and conditions related to diving operators.


    An automatic email will be sent to the diving operator’s email address and following the instruction provided in this email, the dive operator will be approved, and you will have access to your account on DiversAround. Please read carefully DiversAround terms and conditions because if you don’t agree with them you will not be able to register your diving packages with us.



    You may review and edit your information at any time. If, for some reason, you are unable to log in to your account on DiversAround, you can send an email to, DiversAround will update your personal page within 48 business hours.


    Your direct contact details or website address will be displayed at DiversAround.

    DiversAround shall be entitled to remove or edit* any information you provide which DiversAround believes to be inaccurate or inappropriate. DiversAround is authorized to block your access to the service if you are acting in a way that cannot be accepted by DiversAround.


    Intellectual Property rights


    You warrant to DiversAround that you are the sole owner (or authorised license) of all content provided by you to Content includes but is not limited to all information, photographs, videos and trademarks. You represent that such content does not infringe the rights of any third party. By providing the content to DiversAround, you authorise DiversAround to use the content on DiversAround website and on affiliated websites.

    DiversAround may use your content in any advertising or marketing materials. When found necessary, DiversAround may translate or edit the content.


    Liability ( For Dive operators to Divers )


    You shall be solely liable for dealing with all customer complaints howsoever arising. You are solely responsible for the accuracy of all information (including rates) about your diving service on DiversAround


    To the maximum extent permitted by law, DiversAround will not be liable for lost profits, lost data, actual or consequential damages or any other damages whatsoever, due to the failure to post complete and correct information or any removal or editing of your information.


    DiversAround cannot be liable for any damage arising from the service being unavailable. You are bound to accept the guest as a contractual party, and to deal with the booking in compliance with all the information contained in it, including any supplementary information and/or wishes made know by the guest.


    Proof of the e-mail having been sent by DiversAround to you shall also act as proof of receipt of the booking by you aside from counter-evidence to be provided by you.



     Indemnification (Dive Operators to Divers )


    You shall indemnify DiversAround against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other costs and expenses) suffered or incurred by arising out of or in connection with breach of this agreement and your provision of services.


    You agree to hold DiversAround harmless from any claim or demand made by any third party due to or arising out of your use of the DiversAround services.


    Compliments and complaints


    Please feel free to send your ideas or suggestions about DiversAround 

     Be aware that DiversAround is free to use any ideas or suggestions that you submit to DiversAround without any compensation or credit.


    If you happen to have any complaints about DiversAround and its services, you are kindly requested to send an email to us

    Any cause of action by you with respect to DiversAround must be instituted within one year after the cause of action arose or be forever waived and barred.




    If, for any reason, a court of competent jurisdiction finds any provision of these terms and conditions to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the terms of use shall continue in full force and effect.


    The failure of DiversAround to enforce any provision of these terms and conditions shall not be deemed a waiver of such provision nor of the right to enforce such provision.


    These terms and conditions are governed and will be interpreted in accordance with Egypt law and courts. The court in the place of business of DiversAround shall have exclusive jurisdiction to settle any claim or dispute, which might arise out of or in connection with these terms and conditions.

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